The Excellent Administrative Assistant

This workshop was developed for executive assistants, administrative and personal assistants and what used to be called “secretaries” to help them perform better, feel confident and less stressed about doing it, and to be clearer on what their role and its boundaries should be.

The administrative assistant wears many hats: office manager, service provider, conference arranger, filing and budgeting specialist, psychologist and all-round miracle worker. The skills sets required for all this are extensive. This course is designed to introduce and expand these skills, without focusing on such specific technical abilities as computer proficiency or records management.

Duration: 2 Days


After this workshop participants will be able to:


Learning methods include case studies, role plays, small group projects, self-analysis questionnaire, videos, role plays and class discussion.


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