AI in the Workplace

Overview

This hands-on 4 hour course is designed for office workers seeking to understand and use AI tools effectively in their daily tasks.

AI is rapidly transforming the modern workplace. This course provides historical context, demonstrates current AI capabilities, and explores how AI tools - from Microsoft 365's Copilot to major generative AI platforms - support productivity, creativity, communication, and decision making. Participants learn both how AI is already affecting their daily work and how to prepare for future advancements. As this topic is still relatively new, this course outline may change over time as new concepts are revealed.

Prerequisites

• A computer with reliable internet access with intermediate experience
• Permissions to use AI tools (ChatGPT, Gemini, Firefly, etc.)
• Access to and experience with Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams)

Learning objectives

Through the use of hands-on exercises, participants will learn to:

• Understand core AI concepts - including AI, Machine Learning, Deep Learning, Narrow AI and General AI.
• Identify existing AI features in workplace tools.
• Understand Microsoft Copilot's role in Microsoft 365.
• Use of AI-powered features in Word, Excel, PowerPoint, Outlook, and Teams.
• Compare leading generative AI tools (e.g., ChatGPT, Gemini, Firefly).
• Apply AI tools from other platforms (Google Workspace, Adobe Firefly).
• Evaluate benefits and limitations of AI in the workplace.
• Implement ethical and responsible AI practices.

Course Outline

Module 1 - Introduction to AI in the Workplace

What Is AI?

Where AI Already Exists in Office Tools

Benefits and Limitations

Module 2 - AI in Microsoft 365

Microsoft Copilot Overview

Word, Excel, PowerPoint, Outlook, Teams

Microsoft Create

Module 3 - AI Tools in Other Programs

Google Workspace AI

Adobe Firefly AI

Module 4 - Generative AI Tools

Current 10 most relevant AI workplace applications:

• ChatGPT 5
• Google Gemini
• Adobe Firefly
• DeepL Translator
• Midjourney
• Synthesia
• Microsoft Copilot
• Perplexity.ai
• QuillBot
• Jasper AI

Module 5 - Ethical Considerations, Privacy, and Best Practices

Understanding AI Bias

Data Privacy

Responsible AI Use

Cybersecurity Considerations

ON-TRACK Corporate Training has a diverse and flexible schedule that can be customized to your needs. We offer group courses (both public and corporate), one-on-one training, virtual (on-line) classroom (Zoom etc.) and on-site training options. We also have easily accessible on-line training videos on OnTrackTV.