Building and Leading Effective Work Teams Webinar
This is a skill-based course, designed to help new leaders gain competencies needed to understand team dynamics, and to motivate team members to collaborate and produce together consistently. Interactive methodologies include case studies and learning discussions, accompanied by a PowerPoint presentation to enhance the visual content.
Duration: 2 Hours
Course Objectives
After this session, participants will be able to:
- Recognize the dynamics and characteristics of a successful team
- Choose leadership behaviours appropriate to team capacities and workload
- Communicate effectively with the team and individual members
- Delegate work and motivate team members to do it
- Handle conflict among team members
- Manage team meetings and morale
Outline
- How Effective Teams Work
- Characteristics of an effective team
- Collaboration and competition
- Stages of team development toward high performance
- Personality types: how personality influences team interaction and behaviour
- Situational Leadership
- Defining leadership and the qualities needed to lead well
- Self-assessment: Our personal leadership style and adaptive styles
- Balancing task and relationship behaviour for best productivity
- Adapting as situations call for different leadership styles
- Communication Skills for Team Leaders
- Asking effective questions
- Listening actively
- Checking perceptions
- Offering and receiving feedback
- Using assertiveness to express ideas
- Managing Team Meetings
- Setting meeting objectives and ground rules with the group
- Do we need an agenda to have a good meeting?
- Recognizing the signs of group dysfunction, with strategies to improve it
- Content and process
- Facilitating successful team meetings (Live and Virtual)
- Our role as a facilitator (Why do we need to facilitate? Why have meetings at all?)
- Types of thinking in meetings (Six Flags)
- Problem-solving and Decision Making as a Team
- Decision-making Style Model
- Seven-Step problem-solving
- Managing Conflict Among Team Members
- Six levels of conflict
- Our personal style of handling conflict
- The team leader’s job when there is conflict
- Motivation, Delegation and Coaching
- Why team members may not do what they’re expected to do: why they do what they do
- Setting work objectives
- What motivates teams and individual members
- An individual plan for continuous motivation: Recognizing good performance
- Delegation skills
- Five-step coaching for improved team and individual performance
- Raising team morale
- Personal Action Plan (Wisconsin Model)
- Course Review, Evaluation and Closure
With our extensive knowledge of the different software currently on the market, including all Microsoft and Adobe applications, ON-TRACK Corporate Training Ltd. has a diverse and flexible schedule that can be customized to your needs – we offer group course (both public and corporate), one-on-one training, and on-site training options. We also have easily accessible on-line training videos available.